- Over 14 years of experience in the digital space and a proven track record of collaborating with diverse teams to manage, develop and implement online digital solutions in government, health, education and banking domain in an Agile environment to make strategic decisions that align with business objectives.
- Managed the end-to-end product lifecycle, from ideation and strategy through to execution and delivery, ensuring alignment with business goals, user needs, and market trends to drive product success and continuous improvement.
- Exposure to project management lifecycle, including project initiation, planning, execution, monitoring and project closure.
- Strong understanding of all stages of software development life cycle such as requirements gathering, design, coding, testing, implementation, application enhancement and defect fixing.
- Result-oriented professional with good understanding of digital products, web development, Squiz Matrix CMS, Funnelback search, Form.io online forms, LMS, CMS, eCommerce, WordPress, Sugar CRM and Finacle core banking solutions.
- Possess excellent interpersonal, analytical and team building skills with ability in establishing procedures and planning deliverables and achieving targets on time or before time.
- Establish and maintain relationships with diverse groups of professionals, including vendors, franchise business owners, and internal teams.
- Document user requirements, processes, workflows, technical specifications & infrastructure requirements to the finest detail.
- Excellent attention to detail, well-organised, and have the ability to prioritise tasks to meet deadlines.
- Manage and assess technical releases with implementation plans, rollbacks, risk identification and mitigation strategies.
